Agwu Ifeanyichukwu Samuel
Cyber Security Operative | Logistics & Operations Professional
Abuja, NG.About
Results-driven professional with a strong foundation in cyber security operations, logistics management, and customer relations, poised to deliver exceptional service and drive operational excellence. Eager to leverage proven capabilities in access control, threat monitoring, and strategic planning to enhance security protocols and streamline processes within a dynamic organization. Adept at fostering positive customer experiences and leading teams to achieve key performance indicators.
Work
Threat Mit Security
|Operative
Abuja, FCT, Nigeria
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Summary
Managed comprehensive access control and security monitoring, ensuring stringent adherence to operational guidelines and preventing unauthorized entry.
Highlights
Successfully managed access control systems, preventing all unauthorized entries and maintaining a secure environment.
Operated strictly under established security guidelines, ensuring full compliance with company policies and safety protocols.
Monitored premises diligently, identifying and reporting potential security risks to ensure prompt resolution.
Implemented proper check procedures, enhancing overall security integrity and reducing vulnerabilities.
5g Lounge
|Asst. Manager
Abuja, FCT, Nigeria
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Summary
Oversaw daily operations, managed customer care services, and drove sales initiatives to ensure a positive guest experience.
Highlights
Provided exceptional customer care services, resolving inquiries and complaints to maintain high levels of guest satisfaction.
Contributed to sales objectives by effectively promoting products and services, achieving consistent revenue targets.
Ensured a positive guest experience by proactively addressing needs and maintaining a welcoming environment.
Oversaw daily operational activities, optimizing workflow and resource allocation to enhance efficiency and service delivery.
Markjoe4creed Nig, Limited
|Logistics/ Planning Manager
Lagos State, Lagos, Nigeria
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Summary
Managed logistics planning and supervised customer order pickup and delivery, significantly enhancing customer service relationships.
Highlights
Supervised and streamlined customer order pickup and delivery processes, improving operational efficiency and timely fulfillment.
Cultivated strong customer service relationships, resulting in positive feedback and enhanced client loyalty.
Coordinated logistics operations to ensure seamless product flow from warehouse to customer, minimizing delays and errors.
Implemented effective planning strategies to optimize resource utilization and reduce operational costs.
White & Messi Communication
|Sales & Marketing Team Lead
Enugu State, Enugu, Nigeria
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Summary
Managed front office operations, transitioned to sales, and led market promotion teams to drive brand visibility and customer acquisition.
Highlights
Managed front office operations as a Receptionist, effectively handling inquiries and directing visitors to ensure smooth daily flow.
Transitioned to a sales role, successfully facilitating SIM card registrations and swaps, contributing to customer base expansion.
Led market promotion teams, executing campaigns that increased brand awareness and drove customer engagement.
Developed strong interpersonal skills through direct customer interaction, enhancing service delivery and problem resolution.
Access Computers Training School
|Computer Instructor & Data Entry Specialist
Enugu State, Enugu, Nigeria
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Summary
Instructed computer classes, managed data entry for new students, and mentored class projects to enhance student learning outcomes.
Highlights
Conducted engaging computer study classes, effectively teaching fundamental concepts to students.
Managed accurate data entry for new student applications, ensuring precise record-keeping and administrative efficiency.
Supervised and mentored class projects, guiding students through practical applications and problem-solving.
Anchored educational programs, facilitating interactive learning experiences and fostering a supportive classroom environment.
Education
Model Comprehensive Secondary School
Secondary Education
Techyjaunt Academy
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Program
Networking/ Cyber Security
Languages
English
Igbo
Certificates
Diploma of Virtual Executive Assistant
Atingi hospitality and tourism certification
Issued By
Atingi
LinkedIn learning cyber security awareness, cyber security threat landscape
Issued By
LinkedIn Learning
Diploma SSIT computer
Issued By
SSIT
Techyjaunt academy Cyber security certification
Issued By
Techyjaunt Academy
Skills
Communication
Written Communication, Oral Communication, Interpersonal Relations, Professional Communication.
Organizational Skills
Organization, Planning and Implementation, Time Management.
Curriculum Design
Curriculum Design, Instructional Design.
Problem Solving
Critical Thinking, Complex Problem Solving.
Teamwork
Team Collaboration, Team Leadership.
Software & Tools
Microsoft Office.
Cyber Security
Cyber Security, Access Control, Threat Monitoring, Security Protocols, Security Awareness, Security Threat Landscape.
Information Technology
IT Skills, Networking.
Logistics & Operations
Logistics Management, Planning, Supply Chain Supervision, Customer Order Management, Daily Operations Oversight.
Customer Service
Customer Care, Guest Experience Management, Customer Relationship Management.
Sales & Marketing
Sales, Market Promotion, Customer Acquisition.
Interests
Leisure & Personal Development
Reading, Football, Video Games, Internet Surfing, Traveling, Researching.
References
Barr. Joseph Ugochukwu Esq.
Joseph Ugochukwu & Ass Legal firm, 2 seyi abiodun street, magodo Ikosi ketu, Lagos State. +2347034943970.